Payroll FAQs
This section covers the commonly asked questions by customers along with answers to get you back on track
Under the General Data Protection Regulation (GDPR) requirements, Capium is protecting payslip with password protection. You may find the payslip password...
Tue, 26 Mar, 2019 at 1:24 PM
Please follow the below steps to restore the deleted employee. 1. Please select the Type of Employees as Deleted from the drop down. 2. Please choose t...
Tue, 26 Mar, 2019 at 1:20 PM
You may select the “Zero Payroll” checkbox while processing the payroll then the payroll will be processed with the zero figures. Please refer below screen...
Mon, 8 Nov, 2021 at 4:18 PM
Use the Net to Gross Calculator from the Manage Payroll>> Process Payroll>> Record Gross Pay section. Please refer below screenshot for more he...
Wed, 28 Apr, 2021 at 11:54 AM
As of now, Capium is not calculating the AWE automatically and we have already forwarded this to the concerned department as a suggestion. You may calculate...
Tue, 26 Mar, 2019 at 10:50 AM
Navigate to Manage Payroll>> Additional>>Mileage Claims to add the Mileage Claims. Please refer below screenshot for more help. Click...
Tue, 26 Mar, 2019 at 1:09 PM
Please navigate to the Manage Payroll>> Additional>> Employee Leave. Please refer below screenshot for more help. Click here to watch ...
Tue, 26 Mar, 2019 at 12:54 PM
Please navigate to the Additional>> Additions & Deductions section. You may select the Deductions and add the deductions as a Childcare Vouchers. ...
Tue, 26 Mar, 2019 at 10:54 AM
You may change the pay date while processing the payroll. Please refer the attachment for more help. Click here to watch how to change pay dates
Tue, 26 Mar, 2019 at 12:09 PM
We cannot change the pay frequency of the employee. However, if you want to change the pay frequency for the next fiscal year: Once you are done with the c...
Tue, 26 Mar, 2019 at 10:58 AM