Accounts Production FAQs
This section covers the commonly asked questions by customers along with answers to get you back on track
This generally happens when the account code is deactivated. You may activate the accounting code under Settings>>Chart of Accounts, filter the status...
Mon, 25 Mar, 2019 at 5:01 PM
Navigation: Accounts Production > Select Client > Reports > Annual Accounts > Select accounts Click here to watch how to regene...
Thu, 12 Aug, 2021 at 11:56 AM
The message "EF Documents not Found" appears when the Companies House servers are busy at the time of submission and it is generally Accepted/Reje...
Tue, 2 Apr, 2019 at 2:16 PM
Navigation : Accounts Production >>Client>> Tasks >> Trial Balance >> Action >> Edit >> Add New Journal Alternativel...
Tue, 28 Jun, 2022 at 5:24 PM
Please follow the below link and click on the submission status to get the response from Companies House. Refer to the link
Mon, 25 Mar, 2019 at 1:03 PM
Please follow the below link and select "Create Account" by clicking on the edit button for each director to create a Director’s current account as...
Mon, 25 Mar, 2019 at 1:04 PM
This error happens due to the accounting period being earlier than the business start date. To add a previous accounting period change the business start ...
Fri, 31 Dec, 2021 at 11:03 AM
Please follow the below link and select the staff cost option where you can update the details by clicking on the blue edit button. Once done, please regene...
Mon, 25 Mar, 2019 at 4:51 PM
Please follow the below link and select the Directors' Emoluments option where you can update the details as desired. Once done, please regenerate the a...
Mon, 25 Mar, 2019 at 5:04 PM
To edit your Chart of Accounts globally (for all companies) in accounts production. Please note that you can have different charts of accounts for Limited C...
Fri, 31 Dec, 2021 at 4:35 PM