Payroll FAQs

This section covers the commonly asked questions by customers along with answers to get you back on track

How to Add the Pension Scheme from the Auto Enrolment section?
Location:  Select client from payroll dashboard > Auto Enrolment > Pension Schemes > Add Scheme Video Tutorial:  Help Guide:  ...
Wed, 25 May, 2022 at 2:31 PM
How do we send the Pension correspondence letters?
You may please navigate to the Auto Enrolment>> Pension Correspondence Letters and you may send the letters accordingly.  Click here to watch how ...
Tue, 26 Mar, 2019 at 12:52 PM
How do I run a P60 for the employees?
Navigate to Reports>> Additional Forms>> Form P60 and you may generate the same accordingly. Please refer attached accordingly. Click h...
Tue, 26 Mar, 2019 at 1:14 PM
How do I submit the P45 to HMRC?
1. It is necessary to run at least a single payroll to notify the Leaver to the HMRC and generate the Form P45. (If there is no pay you may run zero payroll...
Tue, 26 Mar, 2019 at 12:28 PM
Where do we find the P32 for my client? (Periodic Tax and NI)
You may please navigate to the Reports>> Periodic Tax & NI section for your P32 reports. Reports>> Periodic Tax and NI  Click here to w...
Tue, 26 Mar, 2019 at 12:57 PM
Can you please advise how I can update the tax year to the next tax year.
You may change the tax year from the Settings>> General Settings>> Change Tax Year. Please refer below screenshot for more help. Click...
Thu, 28 Mar, 2019 at 12:17 PM
Can you tell me how to change payslip template?
You may change the payslip template under the General Settings page. Please go through the below link and select Payslip Templates. Settings>> Gen...
Tue, 26 Mar, 2019 at 1:18 PM
Can you please advise how to handle variable pay rate in the payroll?
You may add the variable pay rate under Settings>> General Settings>> Pay Rate section. While adding the timekeeping record you may choose the p...
Tue, 26 Mar, 2019 at 11:43 AM
How do I add YTD figures if I take new clients in the middle of the year
1. You must add the employee as an existing employee. 2. You may input the YTD data as desired and the same has been reflected on the payslip. 3. To updat...
Tue, 26 Mar, 2019 at 1:15 PM
How do I enter the Employment Allowance which is already submitted from the previous software?
This is to inform you that you may update the amount under EA Claimed (refer attached) section which you have already claimed. Settings>> Employee Y...
Tue, 26 Mar, 2019 at 12:22 PM