Payroll FAQs

This section covers the commonly asked questions by customers along with answers to get you back on track

The PDF is asking me for a password to open the payslips. How do we set the password?
Under the General Data Protection Regulation (GDPR) requirements, Capium is protecting payslip with password protection.  You may find the payslip password...
Tue, 26 Mar, 2019 at 1:24 PM
Could you please suggest that how can we restore the employee?
Please follow the below steps to restore the deleted employee. 1. Please select the Type of Employees as Deleted from the drop down. 2. Please choose t...
Tue, 26 Mar, 2019 at 1:20 PM
How can I process the Zero FPS (zero payroll) for the employees?
You may select the “Zero Payroll” checkbox while processing the payroll then the payroll will be processed with the zero figures. Please refer below screen...
Mon, 8 Nov, 2021 at 4:18 PM
Could you please suggest that how can I use the Net to Gross calculations in the payroll?
Use the Net to Gross Calculator from the Manage Payroll>> Process Payroll>> Record Gross Pay section. Please refer below screenshot for more he...
Wed, 28 Apr, 2021 at 11:54 AM
Please suggest a direct method to calculate AWE for SSP
As of now, Capium is not calculating the AWE automatically and we have already forwarded this to the concerned department as a suggestion. You may calculate...
Tue, 26 Mar, 2019 at 10:50 AM
Where in Capium I can add mileage?
Navigate to Manage Payroll>> Additional>>Mileage Claims to add the Mileage Claims. Please refer below screenshot for more help. Click...
Tue, 26 Mar, 2019 at 1:09 PM
How to add leave for the employee?
Please navigate to the Manage Payroll>> Additional>> Employee Leave. Please refer below screenshot for more help. Click here to watch ...
Tue, 26 Mar, 2019 at 12:54 PM
How can we run the childcare vouchers?
Please navigate to the Additional>> Additions & Deductions section. You may select the Deductions and add the deductions as a Childcare Vouchers. ...
Tue, 26 Mar, 2019 at 10:54 AM
I would like to change the pay dates for this weekly payroll client how can I do that? Thanks
You may change the pay date while processing the payroll. Please refer the attachment for more help. Click here to watch how to change pay dates
Tue, 26 Mar, 2019 at 12:09 PM
How can we change the Pay Frequency?
We cannot change the pay frequency of the employee. However, if you want to change the pay frequency for the next fiscal year: Once you are done with the c...
Tue, 26 Mar, 2019 at 10:58 AM