Yes—licences are consumed on invite, even if the client doesn’t complete the onboarding.
Tags: licensing, invite_client, seat_consumption, troubleshooting
Links: https://capium.freshdesk.com/support/solutions/articles/9000269004-capium-365-inviting-your-client-to-join
Does inviting a client use a licence even if they don’t accept? Print
Modified on: Wed, 28 Jan, 2026 at 12:30 PM
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