Title: Common Error Codes and Resolutions for HMRC Submissions
When submitting documents to HMRC, you may encounter various error codes that can be confusing and frustrating. Here are some common error codes and their resolutions to help you troubleshoot and resolve any issues you may encounter:
1. 3001 - The submission of this document has failed due to departmental specific business logic in the Body tag.
Resolution: This error will automatically be suppressed when you resolve other specific error(s).
2. 3304 - Original return already received for this period.
Resolution: This error message is generated and returned by HMRC, and indicates that HMRC has already processed an original return for the specified period. It is possible that one of the submission attempts was successfully transmitted to HMRC, and any subsequent attempts made prior to the update of the submission response may have overwritten the later submission. We kindly request that you verify this with HMRC and, if necessary, submit an amended return. Please review this matter and inform us if you require further assistance.
3. 1608 - Unable to lookup taxpayer details
Resolution: This error indicates that HMRC is unable to perform the necessary checks to validate the entered UTR. We recommend that you contact HMRC to confirm the accuracy of the UTR provided and to seek guidance on the next steps if it is indeed correct.
4. 3312 -Balance Sheet Date of Approval (core:DateAuthorisationFinancialStatementsForIssue) is missing.
Resolution: This error arises from the absence of the approval date on the Balance Sheet. Please proceed to Accounts Production >> Select client >> Settings >> Report Settings >> Company info >> Edit >> and check the option "Date Approved" before "regenerating" the accounts report associated with the Corporation Tax return.
5. 1606 -The UKCompaniesHouseRegisteredNumber in the accounts must match the RegistrationNumber in the CT600
Resolution: This error will come up when the Company Registration number provided in the attached Accounts does not match exactly or there is a missing digit. We kindly request that you please check with HMRC to resolve this error message.
6. 3315 - Error Generic dimension member (bus: OrdinaryShareClass1) has no associated name or description item
Resolution: This error will come up when you have not entered the share class note in the Accounts Production Module. You may please enter the share class by navigating Accounts Production >> Select Client >> Settings >> Report Setting >> Share Capital >> Edit >> Share Class.
7. 1611 - No original Return yet recorded.
Resolution: This error message indicates that the prior submission was either rejected or not accepted by HMRC. We recommend contacting HMRC for clarification, and you may submit a new return if necessary, if you are attempting to file the amended return for the specified period. If a submission for the same period has been successfully filed in the past, please reach out to HMRC to confirm the IR mark and reference associated with the original submission.
8. 1046 - Authentication Failure. The supplied user credentials failed validation for the requested service.
Resolution: This error is generated by the HMRC. Please proceed to enter your credentials manually when submitting the returns. If the error persists, we advise you to contact HMRC to verify your credentials.
We hope that these resolutions help you in resolving any error codes you may encounter when submitting documents to HMRC. If you need further assistance, please do not hesitate to contact us.