IXBRL Error:
If you are encountering an error while creating an annual account and sending CT600, it may be due to the presence of special characters without a space in certain fields. Here are some steps to resolve this issue:
1. Check for special characters: The error message may appear if there are special characters (such as &, $, #, etc.) added without a space in the firm name, accountant name, or registered address fields. Please review these fields and ensure that any special characters are followed by a space.
2. Regenerate the annual report: After correcting any special character issues, please regenerate the annual report and ensure that the error no longer appears.
3. Contact customer support: If you continue to encounter difficulties after following these steps, please reach out to our customer support team for further assistance. We are here to help resolve any issues you may be experiencing with creating annual accounts and sending CT600.
We apologize for any inconvenience this error may have caused and appreciate your patience as we work to resolve it.