If your facing issues uploading Adobe PDF bank statements into Capium 365 you need to convert your Adobe PDF into a standard, fully compatible version, you can easily do so by following these simple steps:
1. Open the file in Adobe Acrobat (not Reader).
2. Go to File → Save As Other → Reduced Size PDF or Optimized PDF.
3. When prompted, select “Make compatible with: Acrobat 10.0 or later.”
4. Save the file — this will create a simplified, generic PDF that can be opened with any standard PDF viewer.
By following these steps, you can remove any Adobe-specific settings and ensure that your document is accessible across all platforms. This will make it easier for you to share and distribute your PDF without worrying about compatibility issues.
After you have converted your PDF, you can then try to upload it to the desired platform or share it with others. You should now have a standard, fully compatible version of your PDF that can be easily accessed and viewed by anyone using a standard PDF viewer.
If you encounter any issues or have further questions about converting your Adobe PDF, feel free to reach out to our customer support team for assistance. We are here to help and ensure that you have a seamless experience with your PDF documents.