Welcome to this guide on accessing Capium 365 when it is giving an error or not loading. This guide will show you a potential solution for this. If this does not work, we recommend contacting support on 020 33225578 or creating a support ticket on your Capium Dashboard.
If you are trying to click into "Capium 365" through the home Accountant Capium ecosystem and it is not loading or giving an error, the article will provide a potential solution.
The reason why you cannot log in may be because of a time zone issue which is creating an error on the server.
Navigation: Go to your computers settings > Find Date and Time > Toggle "Set Time Automatically" to "On" >Toggle "Set Time Zone Automatically" to "On" > and click "Sync now" under "Synchronize your clock"
This should allow you to access Capium 365. If there are any issues, please contact one of our support agents. We are happy to help!