The article below will guide you on how to change your password.


Video 1 Existing Ecosystem

Video 2 New Ecosystem


Navigate: My Admin > Person Icon (Top Right corner) > Profile Settings


Once you have clicked on the Person Icon located in the top right corner of the screen, please click ' Profile Settings ' form the drop down list.




Then you will be asked to updated your password.



Note: The password must contain the below criteria

  • 12 - 32 Characters
  • 1 Number
  • 1 upper case letter
  • 1 lower case letter
  • Special character


Must NOT contain more than 2 identical characters in a row and do NOT include blank spaces.


Congratulations! You've have successfully updated your password. If you encounter any issues or require further assistance, don't hesitate to reach out to your account manager.




https://www.loom.com/share/3fc43912850f4472bb1e65d75a6625a6